This Privacy Policy outlines how we collect, use, store and protect the personal information of our clients, employees, and candidates. We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) (Privacy Act).

1. Collection of Personal Information

We collect personal information from our clients, employees, and candidates, including but not limited to, name, address, email, phone number, resume/CV, employment history, qualifications, and any other relevant information required to provide recruitment and staffing services.

We collect personal information directly from individuals or third-party sources, including referees, previous employers, education institutions, and professional bodies.

2. Use of Personal Information

We use personal information to provide recruitment and staffing services, including but not limited to, finding suitable job candidates, verifying qualifications, conducting background checks, and providing ongoing employment support.

We may also use personal information to communicate with clients, employees, and candidates about our services and any updates or changes to our policies or procedures.

3. Disclosure of Personal Information

We may disclose personal information to third-party service providers, including but not limited to, job boards, background checking companies, and payroll providers. We only disclose personal information to these providers when necessary to provide our services and only share the minimum amount of information required.

We may also disclose personal information to regulatory or law enforcement agencies if required by law.

4. Security of Personal Information

We take reasonable steps to protect personal information from misuse, loss, unauthorized access, modification, or disclosure. We use a combination of physical, electronic, and administrative measures to safeguard personal information.

We also require our third-party service providers to have appropriate security measures in place to protect personal information.

5. Access and Correction of Personal Information

Individuals have the right to access and correct their personal information held by us. We will respond to access or correction requests within a reasonable time frame and may request additional information to verify the identity of the individual making the request.

6. Complaints

If you have a complaint about how we handle personal information, please contact us using the details below. We will respond to your complaint within a reasonable time frame and will take steps to address your concerns.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle personal information, please contact us at:

Support Providers Pty Ltd

Address: Level 35, Tower One, International Towers, 100 Barangaroo Avenue, Sydney, 2000 NSW, Australia
Phone: (02) 8011 3889 
Email: [email protected]